FAQ
Breathe. We Bookkeep.

FAQ

Short answers to the most common questions. If you don’t see yours, send a message.

Scope

Do you file taxes or statutory reports?

No. We provide bookkeeping, finance operations support, and management reporting.
We can prepare clean, reconciled books and supporting schedules for your local tax/statutory provider.

Tools

Which accounting software do you support?

We support modern cloud stacks (Xero, QuickBooks Online, Zoho Books) and can work tool-agnostically.

Speed

How quickly can you clean up overdue books?

After a paid diagnostic, we provide a timeline based on months behind and transaction volume. Small backlogs can often be stabilized within 1–3 weeks.

Complexity

Can you handle Stripe/PayPal and refunds/fees?

Yes—this is a premium workflow due to complexity and volume. We reconcile gross activity, fees, refunds, and match net deposits to banks.

Billing

How does billing work?

Monthly retainers are billed upfront. Projects require a deposit before kickoff.

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We’ll reply with the right starting point and recommended scope.